How do I return an item?

Please contact customer service for more information on returning an item. Thank you.

Refund/Return Policy:


Original sales receipt must accompany returns.

We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

  • -without showing signs of wear or damage in any way
  • -within 30 calendar days of the delivery date
  • -must not be a special order or a custom order

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.


Customer is responsible for all shipping costs if seller is not at fault.


Contact Us:

For North America

QuickWood LLC
13506 Summerport Village Pkwy #404
Windermere FL 34786

Customer Service # 1-866-888-5858


For Europe

Quickwood UK

Station Road
Braughing,
Ware, Herts,
SG11 2PB
ENGLAND

Customer Service: Tel: 01920 822404


Specials SAVE 30-70%

Specials SAVE 30-70%